Refund Policy

Last updated: June 26, 2026

30-day money-back guarantee

RepReel, operated by Wellness Genius, offers a 30-day money-back guarantee on RepReel Pro subscriptions. If you're not satisfied with your purchase, you may request a full refund within 30 days of your order date.

How to request a refund

Contact Wellness Genius via the support channel listed in the app or in your purchase receipt and include your order email and, if available, the transaction reference shown on your receipt so we can locate your purchase quickly.

Subscription renewals

Paid plans renew automatically. You can cancel any time from the in-app Manage subscription page to prevent the next renewal. Cancellation stops future charges; access continues until the end of the current billing period.

Refunds outside the guarantee

Refund requests outside the 30-day window are reviewed on a case-by-case basis and may also be granted where required by applicable consumer protection law in your country of residence. Mandatory statutory rights are not affected by this policy.

Processing time

Approved refunds are issued to the original payment method via our payment processor, Stripe. Depending on your bank or card issuer, it can take several business days for the refund to appear on your statement.

Contact

Questions about a refund? Contact Wellness Genius via the support channel listed in the app or your purchase receipt.